Terms & Conditions

Please read through the Terms and Conditions outlined below.

Use the shortcut options below to jump to sections of the Terms and Conditions.

GENERAL

ALL RATES ARE IN AUSTRALIAN DOLLARS, INCLUDE GST & ARE VALID UNTIL 31ST MARCH 2025.

All trips and activities, prices and schedules are subject to change. Included in the total cost is the jetty tax, GST and Environmental Management Charge (EMC).

  • CHILD POLICY 
    4 years to 14 years inclusive. Infants 0-3 years are free of charge but must be included when booking. All guests under the age of 16 must be accompanied by an adult.
  • FAMILY POLICY
    2 adults (+15 years) & 2 children. Family rates do not apply to group bookings.
  • GROUPS - TOUR LEADER POLICY 
    1 x FOC bona fide guide /language assistant per 15 paying customers.

CHRISTMAS DAY 
Dreamtime Snorkel & Dive will not be operating on 25th December 2024.

No responsibility will be accepted for loss of personal items while on tour. Guests are urged not to bring valuable items. Please notify our reservations teams of any special dietary requirements upon booking.

CANCELLATION

A cancellation fee of 100% will apply if less than 24 hours notice is given prior to departure. Some services may be cancelled or modified as a result of weather/tidal conditions or other unforeseen circumstances. In the rare event that Dreamtime Dive & Snorkel needs to cancel, the guest will be provided with an alternate day or travel, offered another Reef Unlimited product, or a full refund will be provided.

ENVIRONMENTAL MANAGEMENT CHARGE (EMC)

Inclusive in all marine cruise rates, the Environmental Management Charge is vitally important to the management of the Great Barrier Reef Marine Park and World Heritage Area.

DIVING

  • By law, the minimum age to dive is 12 years. Anyone under 18 years will need a parent or guardians permission.

  • All Scuba Diving is subject to successful completion of an on-board medical questionnaire. Please answer the following questions on your past and present status with a YES or NO. If you are not sure, answer YES. If any of these items apply to you, we must request that you consult with a physician PRIOR to participating in scuba diving. It can be downloaded here.

  • Please note, certain medical conditions (i.e. asthma, epilepsy, high blood pressure or certain medications) may exclude individuals from diving. Please check when booking or email us with any questions or concerns.

  • Certified Divers MUST produce their certification card

Please note: it is recommended to leave at least 12-24 hours between diving & flying with the time period dependent on depth, duration & number of dives.

A cancellation fee of 100% will apply if less than 24 hours notice is given prior to departure. 

PAYMENT TERMS

CONTACTS

RESERVATIONS & ENQUIRIES

FIT
Available from 8am to 6pm, daily.
Email: res@dreamtimedive.com
Phone: +61 7 4231 8011

CHARTERS & GROUPS
Available from 8am to 5pm, Mon-Fri. Please complete this link for all charter and group enquiries.

ADMINISTRATION & ACCOUNTS

PAYMENT DETAILS

  • Account holders: payment required in full strictly within 30 days of invoice
  • Non account holders: payment / cleared funds required in full prior to day of travel.

Please note: credit cards surcharges apply.
Nett rates displayed on the rate sheets are applicable everyday, except for Christmas Day and are strictly confidential. 

ACCOUNT DETAILS
Please identify payment with booking number or name & date of travel
Account name: Reef Magic Cruises Pty Ltd
Institution: Commonwealth Bank Australia
BSB: 062-000 
ACC:  20906332

DREAMTIME DIVE & SNORKEL
PO Box 905, Cairns, QLD 4870 Australia
ABN: 99 140 817 063
Full terms & conditions please visit our website.